No-one likes to go under the knife if they don’t have to. But whilst scar-free surgery is still in the realm of science fiction, at KOKOBAL we hope to mitigate the effects, with a range of proven scar reduction products, used & recommended by doctors and nurses.
This is linked to the emotional comfort that we hope to bring you. Scars can have a real negative effect on your self-esteem. Thankfully, it doesn’t have to be that way.
- The Advanced Scar Reduction Gel, promotes skin health, firmness, and elasticity to reduce the appearance of most types of scars, including surgical, burn, hypertrophic, and keloids.
- Made with retinol and allantoin, it improves the appearance of scars, by making skin smooth and soft. For best results, apply the scar gel in tandem with our scar sheets or scar tape!
- Only Premium high-quality Ingredients are used, including retinol, allantoin, vitamin E, betaine, and panthenol to nourish and moisturize scars on all skin types. Use for 8 weeks for new scars and 3-6 months for old scars.
- Third Party Tested: Safe and effective gel developed to help with scarring and keloids. Manufactured under the highest hygienic standards and quality control.
Product information:
Efficacy: skin repair
Capacity: 50ml
Category: Body Care Kit
Product Image:
All You Need To Know About Our Shipping, Returns & Exchange Policy
Do you ship internationally?
You can see our shipping options at checkout. Gifts can be shipped internationally, but currently the Mastectomy Essentials range is US only.
How long does it take to receive my order?
There will be a processing time of 2-3 days, but orders are typically sent out within 24 hours. After that, we offer standard and priority shipping options:
- Standard Shipping - 5-7 business days
- Priority Shipping - 3-5 business days
- For international orders, expect 15 days for delivery
I think I ordered the wrong size. Can I exchange it?
If you ordered the wrong size, log into the customer portal and get in touch with our customer service team to make the exchange request. We’ll tell you where to send your product. Upon receipt of the undamaged article, you’ll be sent the correct size (one exchange permitted per original order).
My product is damaged, Can I get a replacement?
This is unlikely to happen, given our product quality, but our customer service team will be happy to arrange a replacement, should you need one. In the customer portal, send us a photo of the damage and your order details. Once we’ve received the product back at the address we tell you, we will carry out a damage assessment.
- If it is deemed that the damage was caused in the manufacturing process or via shipping, we’ll send a replacement product at no cost to you, plus a voucher for the cost of shipping the damaged product.
- If the damage is classified as “Customer Damage”, i.e. not caused through shipping or manufacturing, no replacement will be made.
I changed my mind about the order. Can I get a refund?
All sales are final in our store. We do not offer refunds. Vouchers can only be issued as indicated above.
Why do you not accept returns?
There are really 3 reasons:
1. Five billion pounds of returned goods end up in US landfills each year. Hauling around all those goods in the US alone, creates over 15 million metric tons of carbon dioxide emissions annually. That’s more than what 3 million cars might put out in one year!* Sorry, but that’s not what we stand for and we don’t want to be part of that.
*source: https://www.theverge.com/2019/12/26/21031855/free-returnsenvironmental-cost-holiday-online-shopping-amazon
2. The sad fact is that, as we see above, “free returns” are anything but. We want to avoid our products ending up in a landfill, which is why we work with select businesses that can accept unwanted purchases and then make them available to their network, community or customers.
3. We strongly believe in, and wish to encourage, environmentally responsible shopping behavior. One customer admitted buying 4 other competitive products, plus ours, knowing full well they would send back 4. This is not environmentally responsible shopping behavior and we hope that you can embrace our philosophy.